Got a question? We've got answers.
It will take you approximately 10 minutes to sign up to loyalBe and create your merchant profile. Once we verify your account, we can usually have you live in 1-2 working days. We will then send you an onboarding pack which will let your customers know you’re using loyalBe.
No, loyalBe works by connecting to customers' bank accounts, which they link with the app when they sign up. When they make a purchase in-store, we can automatically pick that up and award them for their spend - it’s like magic!
Yes, we will send you an onboarding pack when you sign up and subscribe. The onboarding pack includes window stickers, A5 Stands for your Point of Sale and leaflets to hand out to customers.
Staff training needs are very minimal. However, staff will need to know you are now using the loyalBe system and how to process reward redemptions.
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